Returns & Exchanges
At LaceMade, we want you to feel enchanting in every piece; if your order isn't a perfect fit, you can return or exchange items within 30 days of delivery. Please ensure all garments are unworn, unwashed, and still have their original tags and delicate lace intact.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package with Care
Securely pack the items in their original packaging, ensuring all ribbons and accessories are included to prevent damage during transit.
Ship Your Return
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our atelier inspects the returned items, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing